Welcome to the Buttery Family!

This information is a guide for new employees to easily access and learn information to be more efficient while working at the Bakery. You are required to memorize this information and will be held responsible to know within 2 weeks of starting to work at the Bakery. On your first day, please bring the W-4 Form, I9 Forms, and Copy of your Drivers License filled out on your first day. To work in any food industry, it is required to have a Food Handlers Servsafe Certificate. Through this online course, you can receive a certificate and it is valid for 5 years and will cost $15. Please take the course and submit a copy of your certificate. If you already have a copy, just bring a copy of it.

Download the PDF for reference

Buttery Policy Overview

At-Will Employment

Your employment with TB J & M Corporation (The Company) is on an "at-will" basis. This means your employment may be terminated at any time, with or without notice and with or without cause. Likewise, we respect your right to leave The Company at any time, with or without notice and with or without cause. Nothing in this handbook or any other Company document should be understood as creating a contract, guaranteed or continued employment, a right to termination only "for cause," or any other guarantee of continued benefits or employment. Only the owner has the authority to make promises or negotiate with regard to guaranteed or continued employment, and any such promises are only effective if placed in writing and signed by the owner. If a written contract between you and The Company is inconsistent with this handbook, the written contract is controlling. Nothing in this handbook will be interpreted, applied, or enforced to interfere with, restrain, or coerce employees in the exercise of their rights under Section 7 of the National Labor Relations Act.

Ethics Code 

The Buttery will conduct business honestly and ethically wherever operations are maintained. We strive to improve the quality of our services, products, and operations and will maintain a reputation for honesty, fairness, respect, responsibility, integrity, trust, and sound business judgment. Our managers and employees are expected to adhere to high standards of business and personal integrity as a representation of our business practices, at all times consistent with their duty of loyalty to The Company. We expect that officers, directors, and employees will not knowingly misrepresent The Company and will not speak on behalf of The Company unless specifically authorized. The confidentiality of trade secrets, proprietary information, and similar confidential commercially-sensitive information (i.e. financial or sales records/reports, marketing or business strategies/plans, product development, customer lists, patents, trademarks, etc.) about The Company or operations, or that of our customers or partners, is to be treated with discretion and only disseminated on a need-to- know basis (see policies relating to privacy). Violation of the Code of Ethics can result in discipline, up to and including termination of employment. The degree of discipline imposed may be influenced by the existence of voluntary disclosure of any ethical violation and whether the violator cooperated in any subsequent investigation.

Late to work/Missing Work

If you are going to be late for work or absent, notify your manager as far in advance as is feasible under the circumstances, but before the start of your workday.This doesn’t mean three minutes before their scheduled shift, we want them to give us more notice than that. We cannot and will not fire someone for missing work because they are sick as long as they notify us or have a reasonable explanation or excuse as to why they couldn’t notify us. When we are communicating with employees about working when they are sick we should not imply that there will be negative consequences for them if they miss work. We should instead focus on the team aspect of work and remind them how necessary every person is for the Buttery to function properly and how hard it can be working down a person. 

That being said we will have a log to keep track of absences and if an employee has an excessive number we can talk to them about attendance and the needs of the business, a leave of absence is usually an option if illness is causing a chronic attendance problem. We won’t force an employee to work when they are sick and we won’t retaliate against them if they are but we need to stress to them the importance of their role at the Buttery and the necessity of keeping every shift filled. 

Policy Against Workplace Harassment

The Company has a strict policy against all types of workplace harassment, including sexual harassment and other forms of workplace harassment, based upon an individual’s membership in a protected class. This policy protects all applicants and employees (including managers and supervisors) from unlawful harassment and discrimination. This includes harassment by employees, managers, supervisors, contractors, interns, volunteers, vendors, suppliers, and customers. In addition, this policy extends to conduct connected with an individual’s work, even when the conduct takes place away from the workplace, such as a business trip or business-related social function.

Shoplifting

If you see someone take an item, alert a manager about the theft so they can monitor the situation and determine the best solution. Never confront a shoplifter in an accusatory tone. 

The manager will decide whether or not to escalate the situation. The manager will approach the suspicious person, while remaining calm and professional. It is possible that a misunderstanding has taken place and the person is not actually a shoplifter. Treating the customer in a polite, discrete yet firm and professional manner will help the situation not escalate. 

If prosecution is required, we will follow with the California law: 

Petty Theft: This crime may be punished by a fine of up to $950, a term of imprisonment lasting up to 6 months, or both. For petty theft of property valued below $50, a prosecutor has the discretion to charge the crime as a misdemeanor or an infraction resulting in a fine of up to $250. Prior criminal history can affect the prosecutor's recommendations. 

Grand Theft: This crime may be punished by a term of imprisonment in county jail lasting up to 1 year or by felony sentencing permitted by Section 1170(h) of the code. Felony sentencing may range from 6 months to 3 years, but prior criminal convictions can increase the severity of the sentence imposed by the state court or require imprisonment in state prison rather than in county jail. 

This not only applies to customer but employees as well. If an employee is caught stealing, we will terminate their employment at the Buttery. 

Animal Petting Policy

Due to safety concerns you may not pet animals even if the pet owner is present and gives you their consent.

This is for your safety as well as the safety of our customers. We deal with food, you have no idea when an animal has been washed or if someone is allergic, please be mindful that many people may have allergies. Thank you and we appreciate your compliance.